Privacy Policy

Effective Date: April 24, 2026

1. Introduction

This Privacy Policy describes how personal information is collected, used, and protected by Tamar Bakonyi Counselling (“we”, “us”, or “our”) in accordance with the Personal Information Protection Act (PIPA) of British Columbia.

We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

2. Information We Collect

We may collect the following information:

  • Name and contact information (email, phone number)

  • Information submitted through the website contact form

  • Appointment and scheduling information

  • Any information voluntarily provided via email or intake forms

We do not collect sensitive personal health information through the website unless explicitly submitted by you.

3. How Your Information Is Used

Your information may be used to:

  • Respond to inquiries

  • Schedule appointments

  • Provide counselling services

  • Maintain client records (in accordance with legal and ethical requirements)

  • Communicate important updates

4. Confidentiality

All personal information shared in the context of counselling services is kept confidential, except where disclosure is required or permitted by law, including:

  • Risk of harm to yourself or others

  • Suspected abuse or neglect of a child or vulnerable person

  • Court order or legal requirement

5. Third-Party Services

We may use secure third-party platforms for:

  • Appointment booking (e.g., Jane App)

  • Virtual sessions (e.g., secure video platforms)

These platforms have their own privacy policies and data protection practices.

6. Website Data

Our website may collect limited non-identifying information such as:

  • Browser type

  • Pages visited

  • General usage data

This helps improve website performance and user experience.

7. Data Storage & Security

We take reasonable steps to protect personal information using:

  • Secure systems

  • Password-protected platforms

  • Encrypted communication tools where applicable

8. Access to Your Information

You have the right to request access to your personal information and request corrections where necessary.

9. Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Tamar Bakonyi, RCC
hello@tamarbakonyicounselling.ca